with Zoho CRM Plus

Unify your sales, marketing, and support teams. Engage with customers across every channel, and deliver exceptional experiences at all stages of your customer's lifecycle.

Capture customer experiences end-to-end with Zoho CRM Plus

How Zoho One Can Help Your Entire Business



Run successful marketing campaigns

As much as it’s crucial for your campaigns to generate the right leads, it’s also important that they also convert to actual sales numbers. Create and execute campaigns from idea to execution with emails, social media engagement, google ads, surveys, or even webinars.

Zoho CRM Plus helps your marketing teams pass on quality leads to sales so you get the best ROI possible.

Engage with website visitors

Make the most out of every website visitor by engaging with them in real time. Engage with website visitors through built-in live chat, or build customized chat bots and get to know what they’re looking for.

Create meaningful conversations by converting ongoing chats into phone calls from within the same interface.

Capture leads in CRM

Zoho CRM Plus acts as the connecting link between your campaigns and your CRM. Every time a prospect fills out their information on your website, directly add them as leads into CRM with all their info.

Your sales teams get to know where your leads have come from and what conversations they had on your website, better preparing them for their next sales call.

Follow up faster with automation

As you grow, you should ensure that your business processes can scale, and that the same level of attention is given to every customer.

Automatically assign leads and customer tickets to your team, trigger actions on every voicemail, assign lead scoring to your prospects, while automating end-to-end processes.

Monitor activities across all social channels

Zoho CRM Plus acts as the connecting link between your campaigns and your CRM. Every time a prospect fills out their information on your website, directly add them as leads into CRM with all their info.

Your sales teams get to know where your leads have come from and what conversations they had on your website, better preparing them for their next sales call.

Manage client projects

Execute specific requirements on time, involving the right team members as well as clients so everyone knows what’s happening with their requests at each stage.

Provide contextual customer support

The best customer experiences come down to being available when your customers need you, and providing them with helpful responses.

Zoho CRM Plus helps you provide timely responses by bringing together customer information across sales, marketing, and support, providing you with a 360-degree customer view, at a glance.

Leverage simplified AI

Zoho CRM Plus provides you with contextual and simplified AI assistance across every part of your business process.

Find out the best time to contact your prospects, read email and ticket sentiments before you open them, spot anomalies, discover deal predictions, and get to access intelligent insights.

 
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